At Swans, we strive to serve our loyal customers as best we can and want you to love each and every item you purchase.  We want your return to be an easy process so we have tried our best to be return-friendly. 

Please refer to the following rules for clear instructions:

-All returns must be received within 30 days of the date purchased.

-Present original receipt.

-Items purchased from the Bargain Basement are FINAL SALE and are not eligible for return.

-Heavily discounted items {35% or more} on the main floor will be issued store credit.

-Returned items must remain un-washed, un-worn, and all tags must still be attached.

-If an item is returned without tags attached or original receipt, a 50% discount will be tacked on.

-Returns will be issued in the same form as original payment.

-Items received as a gift will be issued store credit for the amount it was originally purchased. 

      *Gift receipts are recommended.

      *Store credits never expire.

-If an item taken on "Approval" is returned after 30 days, a 30% discount will be attached.

-We stand by the product we sell, but are not responsible for wear and tear after purchase.

Swans reserves the right to refuse any return that does not meet the aforementioned requirements.



Return Policy